Kacey Baker
- Total activity 28
- Last activity
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Activity overview
Latest activity by Kacey Baker-
Kacey Baker created an article,
Can I use my MadisonIsland VIP account?
Yes! You can use your MadisonIsland VIP account while shopping our children's boutique. However, we ask you update shopping information and preference to include both stores to allow access to poin...
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Kacey Baker created an article,
Setting up my VIP account
Join our VIP program and enjoy exclusive benefits tailored for our valued customers! Setting up a VIP account is quick and easy:Visit Our Website: Go to the VIP sign-up page on our children’s bouti...
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Kacey Baker created an article,
Refund Information
We want you to feel confident and satisfied with your purchase. That’s why we offer flexible refund options to suit your needs:Money Back Refund: If you prefer, you can receive a full refund to you...
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Kacey Baker created an article,
How can I start my return?
We want you to be happy with your purchase! If you need to return an item, here’s how to get started:Check Our Return Policy: Make sure your item is eligible for return by reviewing our return guid...
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Kacey Baker created an article,
Where's my order?
We’re excited to deliver your children’s store purchases right to your doorstep! Here’s what you need to know about shipping and tracking:Shipping Options: Choose from standard, expedited, or expre...
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Kacey Baker created an article,
Product Info & Care
To help you make the best choices for your little ones, we provide detailed product information and care guidelines for all our items.Product Details: Each product page includes important informati...
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Kacey Baker created an article,
Store Information
Looking for a nearby store? We make it easy to find the perfect location for all your children’s needs!Store Locator Tool: Visit our website and use the Store Locator feature to find the closest st...
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Kacey Baker created an article,
Is my item available?
We know how important it is to find the perfect items for your little ones! Here’s what you need to know about item availability at our store:In-Stock Items: Most of our products are available in-s...
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Kacey Baker created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Kacey Baker created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...